SATISFACTION GUARANTEE

[vc_row][vc_column][vc_column_text]At Daisy Blue Naturals, it is our goal to make a difference in every life we touch, including yours! We stand behind each and every one of our products. If you are not dancing the happy dance with the results, simply let us know within 90 days of purchase and we can exchange or refund the product for you!

Here’s how:

I want to exchange or return the product.

  • You have 90 days from the date your product was purchased to return or exchange it. 80% of the product must remain to qualify for return/exchange.
  • Product Sets & Collections cannot be separated to return. Full set must be returned for exchange/credit.
  • Hostess free & 1/2 off items can be exchanged for equal or lesser value.
  • Incentives, bonus gifts, contest prizes cannot be returned or exchanged.
  • Please contact Customer Care for a Return Authorization Form.
  • Shipping costs are not refunded. If you are returning a non-defective product, you will be required to pay return shipping fees.
  • If you wish to exchange the product, you may place a new order, independent of the return process.
  • The minimum shipping fee applies for all exchanges.

The product I received is not the product that I ordered.

  • You have 15 days from the date your product was placed to report the error to Customer Care.
  • Once the claim has been received and approved, we will, at your preference, replace the product or issue a refund. If you request a refund, your original method of payment will be credited.
  • We will send a postage-paid return label for you to return the wrong product to us, or will credit back shipping to you.
  • If you request a replacement product, we will ship it to you free of change.

The product is damaged.

  • You have 15 days from the date your product was ordered to contact Customer Care.
  • You will be asked to provide a digital photo to Customer Care to document the damage.
  • Once we receive the photo, we will send a replacement product to you free of charge.

I’ve decided I don’t want to be a Daisy Blue Naturals Consultant. Can I return my kit?

  • You have 30 days from the date your kit was delivered to return the kit for 90% of the original kit price.
  • All returned products must be in their original packaging, in saleable condition.
  • Please contact Customer Care for a Return Authorization Form.
  • Shipping costs are not refunded. You will be required to pay return shipping fees.

If you have any questions about product returns, discrepancies, back-ordered items or anything else, please contact your consultant directly or call Customer Care at 507-373-0229 or email us at info@daisybluenaturals.com[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”75px”][/vc_column][/vc_row]